ASI Plumbing — Single Stream Estimate Timeline

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Estimate #11978 — Owner Supplied Toilet Installation

Scheduled work, SMS conversation, phone call, and customer-facing timeline updates.

4 MessagesStatus: ScheduledKenny Aldridge

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SMS ConversationToday 9:14 AM

Estimate follow-up by text Customer + ASI

Hi Alex — your estimate is ready. Tap the button in your dashboard to review it anytime.ASI Plumbing • 9:08 AM

Perfect, thank you. Can I still keep my current appointment time?You • 9:11 AM

Yes — you’re still scheduled for Thursday between 9:00 AM and 11:00 AM with Kenny Aldridge.ASI Plumbing • 9:13 AM

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Phone CallToday 8:42 AM

Inbound call from customer 2 min 18 sec

Customer called to confirm the appointment window and ask whether the plumber would bring a wax ring and supply line.

DirectionInbound

StatusAnswered

OutcomeConfirmed

Recording

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Timeline MessageToday 8:10 AM

Estimate ready for review $425

Owner Supplied Toilet Installation estimate was generated and made available in the customer portal.

✅

Timeline MessageMon 9:29 AM

Appointment scheduled Thu 9:00 AM

Service appointment confirmed with Kenny Aldridge. Arrival window: 9:00 AM – 11:00 AM.

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Estimate #11922 — Main Line Evaluation

Previous request with missed call, SMS photo upload, and estimator review timeline messages.

3 MessagesStatus: Pending ReviewPhotos Attached

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Phone CallYesterday 11:07 AM

Outbound call attempt No answer

ASI attempted to reach the customer to clarify the main line symptoms. Voicemail was left.

Voicemail left

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SMS + Photo UploadMon 12:58 PM

Customer sent photos by text 3 attachments

Photos were attached to Estimate #11922 and made available for estimator review.

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Timeline MessageMon 1:22 PM

Estimator review started Pending

Submitted photos and customer notes are being reviewed before final recommendations are shown.

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Estimate #11890 — Bathroom Leak Repair

Completed estimate with historical SMS, customer update, and completed-job timeline message.

3 MessagesStatus: CompletedWarranty Active

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Timeline MessageDec 2, 2025 3:42 PM

Job completed Warranty active

Bathroom leak repair was completed and is covered under ASI workmanship warranty.

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SMS MessageDec 2, 2025 4:04 PM

Customer follow-up text Customer

Everything looks good. Thank you for getting it fixed so quickly.You • 4:04 PM

Glad we could help! Your warranty details are saved in your customer portal.ASI Plumbing • 4:07 PM

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Phone CallDec 3, 2025 9:16 AM

Post-job follow-up call 1 min 03 sec

ASI followed up to confirm the repair was working properly and explain where warranty information can be found.

DirectionOutbound

StatusAnswered

OutcomeComplete

Estimate	Date	Amount	Status
#32153	05/18/2026	$2,500.00	Paid
#32155	05/30/2026	$750.00	Click to Pay

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Customer sent photos by text

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Estimate #11978 — Owner Supplied Toilet Installation

Estimate #11922 — Main Line Evaluation

Estimate #11890 — Bathroom Leak Repair

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Single Stream Account Timeline

Latest Messages

Estimate Message

Customer sent photos by text

Customer follow-up text

Welcome — let's create your first estimate

Estimate #11978 — Owner Supplied Toilet Installation

Estimate #11922 — Main Line Evaluation

Estimate #11890 — Bathroom Leak Repair

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